We are looking for a Customer Service Banking Associate for an international bank in Amsterdam. As service oriented and financial associate you are the first line of contact for all clients of this bank. Every phone call you answer, every message you send is your opportunity to shine and outperform the expectations. By supporting the customers with a variety of financial services through inbound or outbound calls, you’ll be the voice of the company.
This is a temporary position until July 2020 - 40 hours per week - Amsterdam - Native English - screening is a must - you must be living in/near Amsterdam.
For this position you are the financial and service experts for all clients. Banking experience or financial experience and the ability to inform and advise the clients is a must in this position.
You provide exceptional service and behave professional and positive towards all clients. You are the first point of contact so you take ownership of customer concerns and resolve issues in a professional way.
The Customer Service Associate that we are looking for has the following qualities;