Für ein internationales Unternehmen in Amsterdam suchen wir einen Customer Service Specialist (m/w/d)! Ihre Aufgabe ist es, den Kundenservice auf die nächste Ebene zu bringen und die Kundenzufriedenheit sicherzustellen.
Haben Sie Erfahrung in einer ähnlichen Rolle und sprechen fließend Deutsch und Englisch? Haben Sie eine Affinität zu Technologie und B2B-Erfahrung? Dann suche ich Sie!
If you are interested in this role, please send your CV and motivation in English!
Within this position you are responsible for the following:
- Deliver service to the customers (B2B);
- Providing optimal order management;
- Technical support in response to customer requests;
- Co-managing accounts;
- Developing business relationships by offering value-added products;
- Focus on the needs of the customers to provide excellent services.
You are suitable for this position if you bring the following:
- 3 years or more commercial B2B experience;
- Fluent in German and English (spoken and written);
- Team player who has a positive mindset;
- Always goes the extra mile to provide high-quality customer service;
- You show initiative and can work well in a fast paced environment;
- Eye for detail;
- Technical affinity.
The salary is between €2500 - €3000 gross a month based on 40 hours (depends on work experience and knowledge). In addition to this salary, they also offer good secondary conditions, such as a bonus structure.
