Looking for an Outbound Sales Development Representative opportunity with a fast growing and ambitious company?
Who they are:
We are Splashtop. We deliver next-generation remote access and remote support software and services across the Americas, Europe, Asia, Middle East, and Africa. Splashtop’s cloud-based, secure, and easily managed solutions serve customers that include everyone from multinational enterprises and academic institutions to small businesses, MSPs, and individuals.
Headquartered in San Jose, California (USA) and founded in 2006, Splashtop has offices in Hangzhou (China), Tokyo (Japan) and Taipei (Taiwan) and we are now expanding our European headquarters in Amsterdam (Netherlands). From our offices, 210 Splashtop-ers serve more than 200.000 corporate customers.
We always deliver what we promise and scaling hard, with a stunning Net Promoter Score of +93 and 85% of the Fortune 500 companies who enjoy Splashtop products globally. We recently achieved the aspirational Unicorn status of $1B valuation thanks to our 30+ million happy users.
Each Splashtop employee will be a real team member, no matter what position you are in. We are a young, fast growing company, we respect and are transparent to one another. In this role you can have a real impact into the next steps of the company’s growth. We all work hard to exceed customer expectations, we are collaborative, positive thinkers and always improve our solutions and services. Besides hitting it hard we also enjoy and celebrate our success with our teams.
Our presence in the EMEA region is becoming more and more essential every day.
For our European headquarters in Amsterdam, we are looking to hire an exceptional individual who is fluently in German and English.
What will you do in this role?
As an Outbound Sales Development Representative, you will support and execute the regional strategy. You are Splashtop’s first point of contact, you play a key role in building the brand, creating a great first impression, and building momentum for not only the sales team but the company as a whole.
Through outbound prospecting efforts via social, email and cold calling efforts (social selling), you generate interest at potential new customers based on our “ideal customer profile” which results in scheduled demos for account executives supporting towards revenue growth and expanding Splashtop’s footprint. Your role is to lay the foundation for Splashtop sales by engaging with prospects to helping them understand the value we bring to their organization by sharing industry specific demonstrated business outcomes with the goal of moving them into the sales process.
The key responsibilities of this role will require you to:
- Generate new business pipeline
- Creating and prioritizing strategic target account lists with Account Executives.
- Create new business opportunities by creating scheduling demo's for the account executives through effective outbound efforts leveraging social selling.
- Enthusiastically working on outbound activities, representing the company in a highly professional manner.
- Successfully and accurately answering prospect questions and providing appropriate additional information to the Account Executives.
- Understanding of products and customers
- Become very familiar with Splashtop's core products and being able to articulate the value that our product delivers to advice the best-fit solution.
- Understanding potential customers’ use case and provide consultative guidance on how Splashtop products can help them achieve their goals.
- Managing sales activities
- Logging of all activities and summaries of prospect interactions into salesforce.
- Actively manage all sales channels by tracking and following-up on opportunities scheduled to drive to customer commitment and achieve and exceed targets.
- Working closely with the Marketing and Communication department in order to build campaigns that ensure lead quality and quantity.
- Actively drive sales to develop new opportunities within your assigned territory and collaborate with other sales & marketing teams to ensure growth attainment.
- Forecast, track and report on key account metrics, designing and implementing innovative solutions to improve specific results.
Who you are?
- 1-2 years of customer-facing work experience (Sales and/or SaaS experience in a plus).
- Proven prospecting and social selling skills (cold calling, email, social).
- Excellent written and verbal communication skills plus the ability to build professional rapport quickly by phone with all levels of stakeholders.
- You must be competitive, self-motivated, and have the desire for rapid career advancement.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executives and C-level in the mid-market sized organizations.
- Excellent organizational and time management skills.
- Strong interest in a sales career with friendly and helpful attitude.
- A team player capable of working within a collaborative environment.
- Experience in selling IT solutions is a big advantage.
To be an A player at Splashtop you need to embody the following attributes:
- Customer centric mindset. Everything we do is to support our prospects and customers to the best of our ability. We go above and beyond to deliver them the best quality of service possible.
- Result oriented. We are relentless in the pursuit of our goals. We are goal-oriented and experiment in a measured way to learn through experience. We are committed to continuous, iterative improvement for our customers and ourselves.
- Entrepreneurial spirit. We don’t have a 9 – 5 mentality because each member can have an impact on the total company result.
- Inquisitive so you can grow with this fast-growing company through continuous learning.